USEFUL INFORMATION
Quick Answer System
Overview
Public Assistance and Link Account information
If you have a touch-tone phone, the Quick Answer System of the Illinois Department of Human Services (DHS) can give you recorded information about:
- location of your local DHS office,
- availability date of your cash or food stamps, and
- If your case is active, suspended or cancelled.
The Quick Answer System is available 24 hours a day, 7 days a week. 1-800-252-8636 (voice) or 1-800-447-6404 (TTY)
Other important numbers:
Change Report Line - 1-800-720-4166 (voice) or 1-800-447-6404 (TTY) To report a change on your public assistance account, call toll-free, 24 hours a day, 7 days a week.
Illinois Link - 1-800-678-5465 (voice) or 1-800-526-0844 (TTY) For information about your Link account balance, call toll-free, 24 hours a day, 7 days a week. Have the number on the front of your Link card ready when you call.
A wallet-size card with this information and a place to write your reference information is available in English and Spanish.
Contact/Organization Information
Additional Details and Links
PDF document | Website | E-mail | Map
posted Nov-15-05 edited Oct-10-13
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